Summary

We collect limited information needed to respond to inquiries, schedule visits, and operate the website. We do not sell personal information. If you email us an insurance card or identification details, we use it to assist with eligibility checks and pre-determinations when requested.

Information we collect

Depending on how you interact with the site, we may collect:

Contact details you provide (name, email, phone number) when you submit a form or email us.
Appointment-related details you share (preferred times, reason for visit).
Insurance details you send us (plan name, member ID, images of insurance card) if you request verification.
Website usage data (IP address, browser type, pages viewed, approximate location) via standard logs and analytics tools.
Cookies and similar technologies used for site functionality and measurement.

Personal info

Information that identifies you or could reasonably be linked to you, such as your name, email, or phone.

Usage data

Technical data about how the site is accessed (e.g., pages visited, device/browser, approximate location).

How we use information

To respond to requests and messages.
To help schedule, confirm, or adjust appointments.
To confirm plan eligibility or submit pre-determinations when you ask us to.
To operate, maintain, and improve the website (e.g., understanding which pages are most used).
To prevent fraud, abuse, or security incidents.

Sharing

We may share information with service providers who help us run the site and communications (for example, website hosting, analytics, scheduling tools, or email services). These providers are permitted to use information only to perform services for us.

We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction (e.g., a reorganization), subject to applicable law.

Cookies & analytics

Cookies help the site function and help us understand usage. You can control cookies through your browser settings and may be able to disable certain analytics cookies depending on the tools in use.

Disabling cookies may affect site performance or certain features.

Forms & communications

If you submit a form or email us, we will use your information to respond. If you send an insurance card (front and back) and identifying information, we will use it to assist with eligibility checks and pre-determinations you request.

Do not send sensitive information through the website unless specifically requested by the office for your purpose. For urgent concerns, call (718) 576-3237.

Security

We use reasonable administrative and technical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We keep information for as long as needed to respond to requests, provide services, meet legal obligations, and maintain business records.

Your choices

You can request updates or corrections to your contact information by emailing hello@blancaesthetics.com.
You can opt out of non-essential cookies through your browser settings.
You can ask what information we have received via the website and request deletion where appropriate.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Contact

Questions about this Privacy Policy: hello@blancaesthetics.com or (718) 576-3237.